ADMISSIONS DESKACTIVE 24/7 INQUIRY

Connect with our academic advisors.

Have questions regarding curriculum depth, prerequisite alignments, or corporate team licensing? Our advisors typically respond within 2 to 4 business hours.

Average Response: < 3 Hours
Direct Practitioner Guidance

Send an Inquiry to Admissions

Direct Communication Desks

ADMISSIONS DESK

admissions@dcm11.com

Syllabus guidance & cohort dates

ENTERPRISE UPSKILLING

enterprise@dcm11.com

Custom company cohorts & RFPs

GLOBAL OFFICES

London · Singapore · San Francisco

Serving practitioners across all timezones

< 3 hrs

Average first response

24/7

Online inquiry intake

48

Countries served

96%

Resolved in a single reply

WHAT HAPPENS NEXT

Three Steps Between Question and Classroom

Instant Confirmation

Your inquiry enters the admissions queue immediately, with a confirmation on screen and in your inbox.

Advisor Reply Within 3 Hours

A real advisor answers your specific question during desk hours — never an autoresponder.

Your Written Enrolment Plan

Recommended track, cohort date, ETB fee breakdown, and payment options — sent as one clear document.

ADMISSIONS DESK

Where and When to Reach Us

Two desks, one standard: every inquiry is answered by a person.

HEADQUARTERS

Addis Ababa, Ethiopia

Bole Sub-City · Africa Avenue

Monday–Friday · 8:30–17:30 EAT

GLOBAL ONLINE DESK

Live online cohorts, worldwide

Monday–Saturday · 9:00–21:00 EAT

INSTANT CHAT

Prefer Messaging?

Open a WhatsApp conversation with admissions in one tap — nothing to dial, nothing to save.

ADMISSIONS FAQ

Frequently Asked Questions

We stand by the rigor of our curriculum. If you complete the first two modules of any course and determine the content does not meet your professional standards, simply email support@dcm11.com within 30 days of purchase for a 100% refund—no questions asked.